I had an very nice stay in a spacious penthouse that ended up being upgraded to the top floor. The views were absolutely amazing, although I did notice some cleaning standards that could use improvement. Overall, the location was fantastic, giving me easy access to the beach and local attractions.
Rooms
8.0
The penthouse was huge, clean, and had all the amenities I needed. However, some areas felt a bit dated compared to the advertised pics.
Service
9.0
The staff were super friendly and welcoming. One lady, in particular, was full of local knowledge and provided me with a great map of the area.
Location
9.0
The location is so convenient, just a 5-minute drive to the center of Surfers. I enjoyed the quiet, riverside setting while being close to the action.
Dining
7.0
I didn’t dine extensively, but I noticed some options with European dishes nearby.
Facilities
8.0
The facilities included laundry and shuttle services, which were really helpful during my stay.
Naomi
United Kingdom,
March
2025
6.0/10
I had a pleasant, though not without issues, stay at Surfers Hawaiian Holiday Apartments. The location was fantastic. just a short walk to the beach and between Surfers Paradise and Broadbeach. While my apartment was spacious and comfortable, I faced some challenges with the cleanliness and the washing machine setup. Overall, I appreciated the convenience and comfort, but some maintenance and service improvements could enhance the experience.
Rooms
7.0
My large two-bedroom apartment was spacious and had a decent kitchen. However, it could have been cleaner, as some areas were a bit dusty.
Service
6.0
I didn't interact much with staff, which was a bit disappointing. We checked in through a lockbox and faced some issues with the washing machine that took time to resolve.
Location
8.0
The location was perfect for me. a peaceful spot overlooking the river, yet only about a 5-8 minute drive to the center of Surfers Paradise. Beach access was just a quick walk away.
Dining
6.0
Having a full kitchen meant I could cook some meals, which I enjoyed, but I didn't explore nearby dining options much.
Facilities
6.0
The parking was convenient and secure, though I missed having more on-site assistance when issues arose. Laundry facilities were a bit tricky to use.
Cameron
United Kingdom,
January
2025
6.6/10
I had an amazing stay at Surfers Hawaiian Holiday Apartments, with a beautiful apartment that had stunning river views and plenty of space. The location was perfect, just a short walk to the beach and not far from the city. However, the cleanliness could use some improvement, as I found trash under the beds and in the kitchen. Overall, it was a nice experience.
Rooms
9.0
The size of the apartment was impressive, and the fresh flowers were a lovely touch. However, the sliding door to the balcony was tricky to open.
Service
9.0
The staff were friendly and welcoming, which made my stay feel comfortable. They provided helpful information about the area.
Location
10.0
The location was fantastic, just a 5-minute walk to the beach while also close enough to the center of Surfers for some excitement. The views from the apartment were amazing.
Dining
8.0
I loved having a well-equipped kitchen in the apartment, allowing us to prepare meals easily.
Facilities
7.0
The amenities, including the spa and plunge pool, were great after a long day of exploring. However, there was a bit of a cleanliness issue.
Vera
United Kingdom,
December
2024
5.0/10
I really enjoyed my stay at Surfers Hawaiian Holiday Apartments, especially the amazing views from my unit overlooking the river. However, there were a few issues with cleaning and maintenance that needed addressing. Overall, the location was convenient for exploring the Gold Coast, and the staff was very accommodating and friendly.
Rooms
7.0
I stayed in a two-bedroom, two-bathroom apartment on the 7th floor with stunning river views. While the apartment was spacious and well-equipped, I did notice some areas that hadn't been thoroughly cleaned, like the plantation shutters and kitchen cupboard fronts (which had obvious spills). The water pressure in the showers was also lacking, making for less than ideal bathing experiences.
Service
9.0
The staff, especially the lady at reception, were incredibly helpful and friendly. They addressed my problems promptly, which made my stay even more pleasant. I appreciated their knowledge and local tips as well!
Location
8.0
The location was perfect for me—not too far from Cavill Avenue and Broadbeach, making it easy to explore the area while still enjoying some peace. I loved being able to overlook the river and watch all the boats and jet skis.
Dining
7.0
Although I didn't dine out much, I heard great things about nearby dining options, particularly the steaks. Convenience with food was a plus.
Facilities
8.0
I made use of the spa and sauna, which were fantastic. The secure underground parking was a bonus, and I appreciated the laundry facilities in the apartment.
John
United Kingdom,
October
2024
7.2/10
My stay at Surfers Hawaiian Holiday Apartments was quite enjoyable overall. The apartment was clean and well maintained, though it did show some age. The location was perfect for a quiet getaway while still being close to the lively Cavill Avenue. I appreciated having everything I needed with my four children, making it a family-friendly choice.
Rooms
8.0
I stayed in a Two-Bedroom Two-Bathroom Apartment with a lovely riverfront view. It was spacious for our family, and the comfort of the beds really made a difference. However, it lacked ducted air conditioning, and I had to rely on the ceiling fans during hotter days. Overall, it was fine for our needs.
Service
7.0
The manager was very responsive to maintenance needs, which I truly appreciated. The staff were friendly, offering helpful tips about the area. However, I did encounter some delays when needing assistance with certain issues.
Location
9.0
The location was fantastic, just a 10-minute walk to Cavill Avenue. It provided a nice balance of being near the action but also allowing us to enjoy the peaceful river views and avoid the loud nightlife. Accessibility to the G-link tram was a bonus.
Dining
7.0
While I didn't dine extensively at the apartments, the option for BBQs was convenient, and I did enjoy some delicious homemade ice cream nearby. It would be great to have more dining options directly available on-site.
Facilities
8.0
The facilities, including secure parking and laundry, were well maintained. I found everything we needed, including our own BBQ area. It would be nice if there were more cleaning supplies available in the apartment.
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